Frequently asked questions
A few things you may be wondering.
Here is how the MicOn English pilot works. We will update these answers as the pilot takes shape.
About the conversations
Who is MicOn for?
Adults at B1 (intermediate) English level or above who want regular opportunities to speak and listen in a small group. No formal level test is required.
How long is a session?
Each live conversation is up to 40 minutes. The host ends it at the 40-minute mark, so please join on time.
Will I get a reminder?
We usually email a reminder about one hour before your conversation. If you book close to the start, use the Zoom link in your confirmation email or My conversations.
How many people join?
No more than five learners join a conversation, plus the host.
Do I need to prepare?
No script or homework is required. It can help to think of one story, opinion, or question related to the topic.
Will the times show in my time zone?
Yes. The calendar uses your device time zone by default and lets you choose another. Check the selected zone before booking.
Booking and passes
When is my seat reserved?
After you verify your email and confirm an available seat. We then send a confirmation email with the Zoom link.
How does the free trial work?
Each person can take one introductory session for free. Choose an available session, verify your email, and confirm your seat. If you have already used your introductory session, you can join with a paid credit.
Can I buy a pass now?
Sales are not open yet. The planned prices are on the Passes page.
How long will pass credits last?
Use credits to book a conversation within 60 days of purchase. The conversation can take place after those 60 days if you booked it in time.
Can I get a refund for an unused package?
When live purchases open, email hello@miconenglish.com within 14 days of purchase for a full refund if you have not used any credits from that package. We do not offer partial refunds after a credit has been used. A credit held by an active booking must first be released under the booking and refund policy. Sales are not open yet.
What if I need to cancel?
Use the private link in your confirmation email or My conversations at least two hours before the session starts. Your seat is released when cancellation is confirmed. A paid credit stays pending until at least one hour after the session ends and the host confirms you did not attend; then it can be returned. See the booking policy for details.
Where can I get help?
See Help and contact or email hello@miconenglish.com.
Where will I get the Zoom link?
We send joining details privately after confirming your place. They do not appear on the public calendar.