Missing email code?
Check spam and confirm the address you entered. Codes expire after 10 minutes. If yours has expired, return to the booking or My conversations page to request a new one.
Help and contact
We can help you get back to the conversation.
Questions about a booking, credit, or joining link? Start here, or email us directly.
Email us directly
Tell us what happened.
Write to hello@miconenglish.com. Include the email you used to book, the conversation title or booking reference if you have it, and what you need help with.
For your security, do not send an email code or card details.
Email MicOn EnglishLooking for your Zoom link?
We send it in your confirmation email. You can also verify your email on to see an upcoming booking and its link.
Credit or payment question?
Check your balance in . A completed checkout does not reserve a seat, and a cancelled paid booking may show a pending credit return.
Need to cancel?
Use the private link in your confirmation email or My conversations if the session is at least two hours away. See the booking policy for the timing and credit rules.